Contacting a Patient
If you come to visit a patient, please see our map for directions. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o VA Butler Healthcare
325 New Castle Road
Butler, PA 16001
For the location of an inpatient or their phone number, dial the Medical Center at (724)287-4781(or 1-800-362-8262), and press 0.
Telephone Care
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment.
- Toll-free 1-800-362-8262
- If you are sick and wish to speak to a nurse, press 4.
Schedule an Appointment
To schedule an appointment, please contact us at 1-800-362-8262, or visit My HealtheVet.
Patient Advocate
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at (724) 287-4781 (or 1-800-362-8262), extension 2206.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
News Media
Members of the news media should contact our Public Affairs Office at (724) 477-5044.
Webmaster
To report problems with this website, please contact the Webmaster.
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