TeleBenefits Now Available at VA Butler Healthcare - Butler VA Health Care System
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Butler VA Health Care System


TeleBenefits Now Available at VA Butler Healthcare

July 5, 2018



July 5, 2018                                          

TeleBenefits Now Available at VA Butler Healthcare

A Virtual VA Benefits Agent for Local Veterans

Butler, PA – TeleBenefits, a program in which Veterans are provided with benefits information and assistance through the use of Video Teleconferencing Equipment is now available at VA Butler Healthcare every other Friday from 8am-12pm (no appointment needed).

With TeleBenefits, Veterans are able to video chat with a claim specialist ready to assist with VA benefits related questions and services. Veterans are also able to submit claims and supporting documents during the Telebenefits session.

“Through this new service, Veterans can expect to travel less and have immediate and efficient benefits assistance,” said Amy Stewart, Transition and Care Management Program Manager at VA Butler Healthcare who helps coordinate this new service for Butler Veterans. “There is no need to call, no need to drive to the VA Regional Office, TeleBenefits brings a Virtual Agent to Veterans.”

Telebenefits aims to improve access to VA benefits and services for Veterans who may experience geographic or technology limitations, or who prefer a face-to-face interaction due to the nature of assistance required or based upon preference over other access options.

Veterans may utilize this new, walk-in service (no appointments) every other Friday at the Abie Abraham VA Health Care Center (Waiting Room 1) from 8:00am-12:00pm. Upcoming dates for Telebenefits sessions are: July 13, July 27, and August 10. To learn more, Veterans may contact: Amy Stewart (878-271-6120) or Amy Kunst (878-271-6119).

VA Butler Healthcare, located in Butler County, Pennsylvania has been attending to Veteran’s total care since 1947. We are the health care choice for over 19,000 Veterans throughout Western Pennsylvania and parts of Ohio and are a member of VA Healthcare VISN 4 under the U.S. Department of Veterans Affairs. VA Butler Healthcare provides comprehensive Veteran care including primary, specialty, and mental health care – as well as management of chronic conditions and social support services to our nation’s Veterans. We proudly serve America’s Veterans at our main campus on North Duffy Road, our facilities on New Castle Road, as well as at our five Primary Care VA Outpatient Clinics in Armstrong, Southern Butler County (Cranberry Township), Clarion, Lawrence and Mercer Counties.